Escrow & Payments

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SA
Customer PaysFunds held by Locotherapist escrow engine
OTP VerifiedService starts and escrow activates timer
Session DoneTherapist completes the session, customer notified
Customer RatesRating triggers proportional release rule
DisbursedTherapist payout, commission, refund ledgered

Escrow Release Policy

Rating-based settlement rules from the UI/UX contract.

Edit Policy
5 stars100%Full payout to therapist
4 stars90%10% refunded to customer
3 stars70%30% refunded to customer
2 stars40%60% refund + review
1 star0%Full refund + dispute
Auto-release timeout48 hours after therapist completion
Platform commission15% of released amount
Rs 4.2Cr
Total Collected
Rs 18.4L
In Escrow Now
847 bookings
Rs 3.57Cr
Released
Rs 2.4L
Refunded

Escrow Transactions

Live payment ledger with settlement preview.

Preview Rules
TxnBookingCustomerTherapistAmountRatingTherapistRefundCommissionState
TXN-8822#BK-2892Priya RajanRajesh K.Rs 499----In Escrow
TXN-8820#BK-2875Sunita K.Amit S.Rs 1,4995 starRs 1,274Rs 0Rs 225Released
TXN-8819#BK-2870Deepak M.Neha P.Rs 6494 starRs 496Rs 65Rs 88Released
TXN-8818#BK-2860Riya S.Vikram K.Rs 4992 starRs 170Rs 299Rs 30Admin Review
TXN-8817#BK-2855Kavya P.Ram S.Rs 7991 starRs 0Rs 799Rs 0Disputed